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Effective Date: January 15, 2025
Last Updated: January 15, 2025
Important Medical Disclaimer
VitalForce Fitness services are designed for educational and motivational purposes. Always consult with healthcare professionals before beginning any new fitness or nutrition program, especially if you have existing health conditions.
1. Service Agreement
By accessing VitalForce Fitness services, you agree to these terms and conditions. Our services include personal training, nutrition coaching, wellness programs, and related fitness consultations.
Our Service Commitment
- Professional, certified fitness and nutrition expertise
- Personalized training and wellness programs
- Safe, effective, and evidence-based methodologies
- Ongoing support throughout your fitness journey
2. User Responsibilities
Health and Safety
- Provide accurate health history and fitness information
- Follow safety guidelines and proper exercise form
- Report injuries or health concerns immediately
- Maintain appropriate fitness insurance coverage
Program Participation
- Attend scheduled training sessions punctually
- Follow prescribed nutrition and wellness protocols
- Communicate progress, challenges, and feedback
- Respect facility rules and equipment
3. Payment Terms
- Session Packages: Payment due before service commencement
- Monthly Programs: Recurring payments processed automatically
- Cancellations: 24-hour notice required to avoid charges
- Late Fees: May apply to overdue accounts
- Refunds: Subject to our refund policy terms
4. Scheduling and Cancellations
- Training sessions must be scheduled in advance
- 24-hour cancellation notice required for full credit
- Emergency cancellations considered case-by-case
- No-shows may result in session forfeiture
- Rescheduling subject to trainer availability
5. Limitation of Liability
VitalForce Fitness, its trainers, and staff are not liable for injuries, health complications, or adverse effects resulting from participation in our programs. Users participate at their own risk and should maintain appropriate health and liability insurance.
6. Intellectual Property
- Training methodologies and nutrition protocols are proprietary
- Workout plans and materials remain VitalForce property
- Users may not redistribute or commercialize our content
- Progress photos and testimonials may be used for marketing (with consent)
7. Privacy and Confidentiality
- Personal health information kept strictly confidential
- Data sharing limited to essential service delivery
- Third-party disclosures only with explicit consent
- Medical information may be shared with healthcare providers when necessary
8. Code of Conduct
All users must maintain respectful, professional behavior. Prohibited activities include:
- Harassment of staff or other clients
- Unsafe or reckless exercise practices
- Disruption of training environments
- Misuse of equipment or facilities
- Violation of health and safety protocols
9. Termination Policy
Either party may terminate services with appropriate notice:
- User Termination: 30-day written notice for ongoing programs
- VitalForce Termination: May terminate for policy violations
- Immediate Termination: For safety violations or misconduct
- Final Payments: Due regardless of termination reason
10. Dispute Resolution
- Good faith attempts to resolve issues directly
- Mediation through qualified fitness industry mediators
- Binding arbitration for unresolved disputes
- Texas state law governs all agreements
11. Program Modifications
VitalForce reserves the right to modify training programs, schedules, or policies with reasonable notice. Significant changes will be communicated directly to affected clients.
12. Force Majeure
Services may be suspended during emergencies, natural disasters, or circumstances beyond our control. Alternative arrangements will be made when possible.
13. Contact Information
For questions about these terms or service-related issues:
Email: [email protected]
Phone: +1 (512) 847-3629
Address: 2847 Performance Drive, Suite 300, Austin, TX 78749